Job Details

Senior Sales Advisor - Merchant

Job Description
Senior Sales Advisor

Our client is looking for an enthusiastic, commercially minded Senior Sales Advisor to join their team. The successful candidate will have a strong sales background, excellent customer service skills and previous management or supervisory experience.

You will play an important role in driving sales performance, supporting the branch manager in their absence, day-to-day running of the business and leading by example to motivate and develop the wider team.

Salary: £31,300
Hours: Monday - Friday & alternate Saturday mornings.

Key Responsibilities
  • Drive individual and team sales performance, achieving agreed targets.
  • Deliver excellent customer service and build strong customer relationships.
  • Identify opportunities to increase sales, revenue and profitability.
  • Support, motivate and coach team members to achieve their objectives.
  • Assist with the day-to-day management and smooth running of the sales operation.
  • Monitor performance and identify opportunities for improvement.
  • Handle customer enquiries and complaints professionally.
  • Ensure company procedures and standards are consistently maintained.
Essential Skills & Experience
  • Previous experience in a sales-focused role.
  • Previous management, supervisory or team leadership experience.
  • Previous experience within a merchant, trade counter or building materials environment.
  • Proven ability to achieve sales targets and deliver results.
  • Experience motivating, supporting and developing colleagues.
  • Strong communication, negotiation and customer service skills.
  • Commercially aware with a proactive, results-driven approach.
  • Well organised, confident and able to work independently.

The Ideal Candidate

A confident and motivated individual who leads by example, enjoys working towards targets and has the ability to get the best out of others. You will be hands-on, commercially focused and passionate about delivering excellent customer service while driving business success.