Job Details

I am currently recruiting-a Receptionist/Office Administrator role for a local engineering business. There is career progression within this role for the future.

Duties

• Answer customer enquiry emails/phone calls and redirect as necessary
• Maintain and update service record spreadsheets
• Update Flowlens enquiries and assign to appropriate personnel
• Assist Service Administrator with paperwork and reminder emails where required
• Maintain customer relations ensuring polite and professional standards via email and on the phone
• Book lodgings for field service engineers
• Generate RAMS for service and installation using the company H&S portal
• Send weekly service email reminders to customers
• Document filing
• Work both within a team and individually to fulfil daily activities in a professional and timely manner
• Coordinate with the Service Manager to ensure Handfed paperwork is completed in time for dispatch
• Ensure customer documents are filed appropriately and in accordance with government legislation

The salary for this role is up to £30,000.
Hours are 8am - 5pm Monday to Friday.