Ocean Import Coordinator
Job Description
Ocean Import Coordinator - Freight Forwarding - Southampton - Up to £32,000 pa DOE
About the Company
We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.
As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.
Ocean Import Coordinator - The details
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment website.
About the Company
We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.
As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.
Ocean Import Coordinator - The details
- Competitive salary depending on experience
- Paid overtime
- Profit-related bonus
- Incremental holiday entitlement
- Permanent, full-time position
- Excellent career progression
- Potential progression to Import Team Leader
- Supportive and professional working environment
- Previous experience in import freight forwarding or logistics.
- Experience with CargoWise or similar freight forwarding systems.
- Good knowledge of import customs procedures and documentation.
- Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS.
- Knowledge of CDS, CNS and Destin8 would be advantageous.
- Good understanding of Bills of Lading and Incoterms.
- Strong commercial and financial awareness.
- Excellent communication and customer service skills.
- Highly organised with strong attention to detail.
- Ability to prioritise workloads and work effectively under pressure.
- Proactive, solutions-focused approach with the ability to work independently.
- Coordinate import shipments from origin through to final delivery.
- Liaise with overseas offices, customers, transport providers and internal teams.
- Manage shipment documentation, Bills of Lading and customer records.
- Monitor ETAs, delivery bookings and shipment deadlines.
- Complete and check customs entries and ensure compliance with customs procedures.
- Manage uncleared/unbooked shipments and resolve operational issues.
- Raise accurate invoices and ensure correct job profitability.
- Handle customer queries and resolve issues promptly.
- Maintain accurate records and shipment information within CargoWise.
- Identify opportunities for process improvements and additional services.
- Support colleagues and assist with training when required.
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment website.