Job Details

My client are a housing developer who are looking for a Customer Service Coordinator to join them to be based their their head office in Hackney. As this is a 3 months contract position they are looking for someone with experience with defect management so you are able to hit the ground running

Day to day duties:

• Taking calls from home owners
• Providing excellent customer service and rectifying any issues
• Booking operatives in to carry out repairs in new build properties
• Managing the system
• Logging defects & closing them off once completed
• Working closely with a team of coordinators
• Reporting in the customer service manager

If you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office