Job Details

Job Overview

Support the smooth running of office systems and provide helpful first-line assistance to colleagues and customers. This varied Administrator / Helpdesk role combines clerical support, accurate record-keeping and practical computer troubleshooting.

Duties

• Respond to enquiries professionally, using good phone etiquette and clear communication.
• Provide first-line help with common computer and software issues, escalating problems when needed.
• Complete data entry, typing, filing and other administrative tasks accurately.
• Maintain organised records and support day-to-day office processes.
• Use Microsoft Office and Google Workspace; assist with QuickBooks tasks where required.

Requirements

• Previous office, administrative or clerical experience is useful.
• Confident computer skills, accurate typing and attention to detail.
• Strong organisational skills and a helpful, professional approach.
• Familiarity with Microsoft Office and Google Workspace is desirable; QuickBooks experience is an advantage.